We are offering Free Shipping for most of the countries in North America, Asia, Oceania, and Europe. All the web orders received are reviewed by our Customer Service department on the next 1-2 business days.

Once your order has been processed, please allow 7-15 business days to deliver the orders

We have two warehouses, one in Vancouver, Canada and another in Hong Kong. We will ship the item from one of the warehouses. It depends on our inventory and shipping destinations

If any item(s) in your web order are not immediately available, we will contact you as soon as possible.
If you need your order sooner, please contact our Customer Service by email at:

customerservice@coolgifton.com

We are proud of our products and want you to be completely satisfied with your purchase.We will gladly provide a merchandise refund for your order within 7 days of receipt.

Please Note: All items returned to Cool Gifton.com will be shipped prepaid by the customer. Feel free to contact us if you need to be advised on the best method of shipping.
Goods shipped back to Cool Gifton.com outside of Canada may incur extra duties and taxes.If you have any questions regarding the above, email us at:

customerservice@coolgifton.com